Payment Terms & Refund Policy

We accept payments via Credit Card, Debit Card, Net Banking, and UPI.

Depending on your country, payment modes and available gateways may vary in compliance with regional financial regulations and payment gateway integrations.

In certain cases, we allow international customers to make payments using Indian payment gateways, subject to customer preference and approval from our billing team.

Each invoice consists of two clear components

1. Platform Fee

This is the recurring subscription fee charged by DistillNow for access to the SaaS platform and its features.

2. Sending Fee

This is a variable fee based on the usage of communication channels including Email, WhatsApp, SMS, Push Notifications, or App Download Services. This fee is directly linked to the volume and type of outbound communications you choose on the platform.

To ensure customer satisfaction, DistillNow offers a 30-day free trial edition for first-time users. During this period, you can explore and evaluate the platform without any financial commitment.

As a Software-as-a-Service (SaaS) platform with pay-as-you-use features, we do not offer refunds on any payments made towards Platform Fees or Sending Fees.

All billing details are clearly outlined in your account dashboard. We encourage you to review your plan and consumption before confirming any payment.

You can cancel your subscription at any time to avoid future billing, but no partial or full refunds will be processed for any prior payments.