Privacy Policy

When you access our Website/App, request a demo of our product, or sign up for a free trial of the product provided by us through the Website/App, the types of information we collect and the sources of this information are outlined below:

1. Personal Information

This refers to any information that relates to you as an individual and can identify you, either directly or indirectly, when combined with other available information. This includes, but is not limited to, information you provide when signing up for a free trial, such as:

1. Your full name.
2. The phone number linked to your WhatsApp account.
3. The name and address of your company.
4. Your job title or designation.
5. The website URL of your company.
6. Login credentials for your social media accounts.
7. Any other personal or sensitive information as defined by the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other relevant data privacy laws, both current and future.
2. Usage Information:

This includes information that is not personal information but is collected in relation to your use of the Website/App or necessary for its proper functioning and development, such as:

1. The date, time, and duration of your visits to the Website/App.
2. Browsing and search activity within the Website/App.
3. The keyboard settings of your device.
4. Your selected time zone, language, screen resolution, and other preferences while using the Website/App.
5. The URL or advertisement that led you to the Website/App.
6. Device and access details such as your IP address, Operating system, Browser type, Referring/Exit pages, and other unique identifiers, including your push notification token.
3. Behavioral Information:

This refers to information about your actions on the Website/App across all your devices, including the use of your email or social media login details, as well as the services you search for, opt into, and your communication preferences.

4. Location Data:

This refers to the information about your location while using the Website/App, provided you opt-in. With your consent, we may gather GPS data and the location information from your mobile device. If you do not want to share your precise location, you can turn off location services in your device settings.

5. Contact List and Files:

We provide the option for you to upload your existing contact list, which may include names, phone numbers, emails, and other data fields, to start conversations through our Website/App. Additionally, we collect information related to your device's audio, video, and other media files, such as PDF documents, allowing you to share these files with your customers via our Website/App.

6. Cookies:

We, along with our service providers and business partners, use cookies and similar technologies (such as web beacons, flash cookies, etc.) to automatically collect information, track which web pages and ads you interact with, and analyze how you use the Website/App. These technologies help improve your experience, enhance the functionality of the Website/App, provide personalized advertising across your devices, and measure the effectiveness of ads. Cookies enable specific features of the Website/App to work, while web beacons, which are small images or pieces of data embedded in pages, help recognize cookies, track when a page is viewed, and gather similar information from your device.

7. Device Information:

We collect information about computers, phones, and other connected devices that access our Website/App and Services. This includes:

1. Information about your device's features, such as the Operating system, Hardware and Software versions, Battery status, Signal strength, Available storage, Browser type, App or file names and types, and Installed plug-ins.
2. Device activity data, including whether the device is in the background or foreground, mouse movements (to differentiate between humans and bots), unique identifiers, device ID, apps or accounts used, Bluetooth signals, and proximity to Wi-Fi access points, Beacons, and cell towers.
3. Data can be collected with your permission through your device settings, including GPS location, Camera or Photos, Mobile carrier or ISP, Language, Time zone, Mobile number, IP address, connection speed, and information about nearby devices or networks for enhancing streaming services.
8. Third party Information:

We may obtain information about you from third-party services, including advertising partners, data providers, and analytics companies. This could involve data from social media networks, such as your contact lists and details about how you interact with the Website/App in relation to these services. If you link your account or sign up using a third-party social network or login service (e.g., Facebook, Twitter, Instagram, or Google). We may also receive information regarding your use of that service.

9. Use of your Google User Data:

The Distillnow.AI App use and transfer of information obtained from Google APIs will comply with the Google API Services User Data Policy, including the limited use requirements. The Distillnow.AI App will not use this Google data for the purpose of serving advertisements.

10. Use of your Meta User Data:

The Distillnow.AI App use and transfer of information obtained from Meta APIs will comply with Meta's platform terms and policies. The Distillnow.AI App will not use this Meta data for the purpose of serving advertisements.

1. We use your information to improve, support, and manage the Website/App, allowing you to access its features, and to uphold and enforce our Terms of Use. Additionally, we may use your information to offer recommendations, promote the Website/App, and personalize your advertising experience.
2. We generally use the information that we collect before you sign up on the Website/App for the following purposes:
   1. To organize and provide the services offered through the Website/App.
   2. To fulfill request related to services, Website/App functions, support, and information, as well as for internal operations like troubleshooting, data analysis, testing, research, statistics, and surveys.
   3. To communicate with you, including informing you of changes to our services.
   4. For quality assurance purposes.
   5. To enhance and develop the Website/App and drive service innovation.
   6. To personalize the services, you see while using the Website/App.
   7. To enforce our terms, conditions, and policies.
   8. To verify your identity for specific features.
   9. To combine all the information, we collect or receive about you for the purposes mentioned above.
   10. To maintain security and help detect abuse, fraud, and illegal activity on the Website/App.
   11. To gain insights into how you use the Website/App across different devices.
   12. To support the social functions of the Website/App.
   13. To make personalized recommendations and deliver a tailored ad experience.
   14. To send promotional content from us or on behalf of our affiliates and trusted third parties.
   15. To measure and assess the effectiveness of the advertisements we serve to you and others, and to deliver targeted ads.
   16. With your consent, to provide location-based services, such as personalized ads and content.
   17. For any other purposes disclosed to you when we collect your information or with your consent.
3. We do not sell or lease your personal information to any third party for any reason. However, we may share your personal information with our affiliates and business partners. Rest assured, we will always obtain your consent before processing specific types of information when required by law.

We want you to be aware of when and with whom we may share the information we collect for business purposes. Your information may be shared with others in the following ways:

1. Public Information:

Any personal information you upload to the Website/App, such as certain account profile details, and other relevant data may be made publicly available to other users, either automatically or upon your selection.

2. Legal Reasons:

We may disclose any information we collect to comply with legal processes such as subpoenas, court orders, or law enforcement requests. This includes sharing information to protect the rights, safety, and security of our company, the Website/App, our affiliates, users, or the public. Additionally, we may share information to enforce terms of use, defend legal claims, and comply with applicable laws.

3. Sale, Merger, or Other Business Transfer:

In the event of a significant business transaction, such as the sale of the Website/App, a merger, consolidation, asset sale, or even bankruptcy, we may share all the information we collect as part of the transaction.

4. Service Providers, Business Partners:

We may share categories of personal information with service providers and business partners who help us in carrying out business operations. This includes areas such as research, database management, contests, technology services, advertising, analytics, data storage, marketing, and more. These partners may include vendors for advertising, marketing, analytics, cloud services, research, and customer support who may receive both the information you provide and information we automatically collect.

5. Third Parties:

We may share aggregated usage information and disclose non-personal information to third parties. However, without your prior consent, We will only share your personal information with third parties as described in this Policy, including as set forth below:

1. We may share your personal information with third parties that handle specific business functions, such as email, customer service, data processing, and security services. These third parties are contractually required to use your information solely for their designated tasks and must follow our instructions.
2. Your information may also be shared with our affiliates, subsidiaries, or parent company to enhance and optimize the Website/App, prevent misuse, improve user experience, and support our internal business purposes.
3. In the unlikely event of bankruptcy, insolvency, or other financial difficulties, we may not be able to control how your personal information is treated, transferred, or used, as it could be subject to creditor rights laws.

1. In some situations, you have the right to view the personal information we hold about you, as well as to correct, update, or request its deletion. To process any request regarding your personal information, we will first need to verify your identity. You have the following rights:
1. You have the right to request the correction, deletion, or restriction of your personal information.
2. You are entitled to request, free of charge, (1) confirmation on whether we process your personal information and (2) access to a copy of the personal information we hold.
3. You have the right to take legal action in case of any violations of your rights regarding the processing of your personal information and to file complaints with the relevant data protection authorities.
4. You have the right not to be subject to automated decisions that have legal effects on you or significantly affect you in a similar way.
5. If the processing of your personal information is based on your consent, you have the right to withdraw that consent at any time, without affecting prior data processing or any other legal grounds for processing.
6. If the processing of your personal information is based on your consent or necessary for the performance of a contract, and is done automatically, you have the right to receive your data in a structured, commonly used, and machine-readable format or request that it be transferred to another organization, if technically feasible (data portability).
2. If we process your personal information based on our legitimate interests, you have the right to object to this processing at any time. You can find a detailed description of our processing activities and the legal basis for them in the relevant sections above. If you choose to object, we kindly ask that you provide the specific grounds for your objection so we can review the processing of your personal information. This will help us determine whether any adjustments need to be made to our processing practices in response to your concerns.

1. We enforce strict physical access controls to our buildings, ensuring that only authorized employees who are trained in handling customer information have access to personal data.
2. We use a combination of firewalls, encryption techniques, and authentication procedures to maintain the security of your online session and prevent unauthorized access.
3. When you register for the service, we require a password to ensure privacy and securely transmit information such as your login credentials.
4. Our servers are in secure facilities, requiring multiple levels of authentication for access, including identity card and biometric recognition.
5. Our databases are protected from general employee access, both physically and logically, ensuring no personal information is stored on insecure machines.
6. We follow generally accepted standards to protect personal information during transmission and storage but cannot guarantee 100% security. You can contact us at compliance@ommify.com for any security-related concerns.

1. Information we collect may be stored and processed in India or any other country where our facilities or agents are located. By using the Website/App, you consent to the transfer and storage of your information in countries with different data protection laws.
2. We make no promise to permanently store the information you provide or that we collect, except as required by Indian law.
3. We will retain your personal information only as long as necessary for the purposes it was collected or as required by law, typically up to 180 days after account deletion, unless specific statutory requirements dictate longer retention.
4. In the event of reorganization, sale, or merger, your personal information may be transferred to the third party, subject to applicable laws.
5. In case of bankruptcy, insolvency, or other similar events, we may lose control over how your personal information is handled, transferred, or used.

The Website/App may contain links to third-party websites, mobile applications, or services ("Third-Party Sites") that have different privacy practices from ours. These links do not constitute an endorsement of those sites or their offerings. If you visit or provide information to these third-party sites, their privacy policies will apply, not ours. We strongly recommend that you read the privacy policies of any third-party site you visit, as they may differ significantly from our own. We are not responsible for the privacy practices of these third-party sites and make no guarantees regarding their policies. Clicking on such links or accessing third-party sites is done at your own risk.

If there are any changes to the Personal Information you provided when registering on our Website/App, it is important that you update it promptly. You can do this by using the "Edit" option available on the Website/App. Please note that we will retain your information as long as your account remains active or for as long as it is required to provide you with services. If you wish to cancel your account or request that we stop using your information for service purposes, you can delete your account using the "Delete" option. However, we may still retain and use your information as necessary to meet legal obligations, resolve disputes, and enforce agreements.

We uphold a strict "no-spam" policy. By accepting our Terms of Use and this Privacy Policy, you agree that we may use your information to contact you via email with relevant updates related to your use of the Website/App, such as administrative notices, product or service enhancements, newsletters, or targeted information based on your interests, such as new features or offerings that may interest you. In cases of intellectual property claims, we may share your contact details with the claimant to resolve the issue directly. If you no longer wish to receive such communications, you can unsubscribe by following the instructions provided in the emails. If the newsletter is sent by a third-party vendor, you can unsubscribe according to their guidelines. If you have difficulty unsubscribing, please contact us at compliance@ommify.com and we will remove you within seven (7) business days. Please note that we do not process unsubscribe requests submitted as direct replies to newsletters.

We may revise this Privacy Policy from time to time. When updates are made, we will notify you by updating the "Last Updated" date, posting the new version of the policy, and providing any necessary notifications as required by law. We encourage you to review the policy regularly to stay informed about how we handle your privacy.

We fully adhere to Meta's privacy policy, and all consumers and businesses using our platform will also agree to this policy. For detailed information, as well as the link to the most current version of the policy, please refer to the following: https://developers.facebook.com/terms/dfc_platform_terms/

If you have any complaints, requests, or questions regarding your personal information or our privacy practices, or if you would like to share any concerns or comments about this policy, please reach out to us at https://distillnow.ai/contact-us and we will do our best to address your request promptly. Alternatively, you can email us at compliance@ommify.com .This does not affect your right to file a complaint with your data protection authority or follow the dispute resolution process outlined in our Terms of Use.